Home My Order What is your return / exchange policy

What is your return / exchange policy

Last updated on Jun 02, 2026

You may exchange any product within 30 days of purchase if the item does not fulfill your requirements.

We do not offer refunds; however, we are pleased to provide an exchange for an item of equal value or issue a store credit.

This policy ensures that you will find something in our range that you truly love.

We strive to make our policies as fair as possible, but we cannot absorb exchange shipping costs.

Botanist is committed to providing the cleanest, healthiest products for your nails. We pride ourselves in being the highest quality alternative to toxic formulas, especially for our clients with delicate nails and gel allergies.